But often when it gets to be the time that you actually need to be flexible, it’s a lot more complicated. It’s very easy to want to resist sudden change. It’s always difficult when you have a plan in mind and then suddenly that plan needs to get put by the wayside. However, most often if you try to resist the change, you end up having a greater struggle than if you’re willing to adjust to the new situation.
Dan had to learn early on in his EMS career that he needed to be flexible on every call. Often when people make a call to 911, they are not very clear and articulate because they are in a panic. Often the information that’s provided to the dispatcher is not clear, and sometimes even wrong.
